Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
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Amazon Enhances Ad Precision in Europe Japan with Realtime Data

Amazon Enhances Ad Precision in Europe Japan with Realtime Data

Amazon Genie's real-time data stream now supports European and Japanese marketplaces, providing Amazon sellers with refined advertising management tools. With real-time data, sellers can precisely adjust bidding prices, optimize keywords, refine product targeting strategies, and manage budgets to improve advertising effectiveness. This data-driven operational approach helps sellers stand out in highly competitive markets and achieve greater success, especially during the upcoming peak season promotions. It empowers informed decision-making and maximizes ROI for Amazon advertising campaigns.

01/04/2026 Logistics Industry Insights
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Pakistan Customs Adopts WCO Data Model to Boost Trade Efficiency

Pakistan Customs Adopts WCO Data Model to Boost Trade Efficiency

Pakistan Customs' WeBOC system integrates with the WCO Data Model to enhance data interoperability, accelerate the development of a Single Window, and contribute to the standardization of global trade data. This integration streamlines customs processes and facilitates seamless data exchange between different systems, ultimately promoting efficiency and transparency in international trade. By adopting the WCO Data Model, Pakistan Customs aligns with international best practices and fosters greater collaboration with trading partners worldwide.

01/05/2026 Customs Knowledge
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Philippines Customs Adopts WCO Data Training to Boost Risk Management

Philippines Customs Adopts WCO Data Training to Boost Risk Management

The World Customs Organization (WCO) held a data analysis and risk management workshop for the Philippine Customs, aiming to enhance its risk identification and control capabilities and promote intelligent supervision transformation. The workshop focused on database management and data analysis, emphasizing intelligence-driven risk management techniques, and shared the experience of the Netherlands Customs. The Philippine Customs will explore data analysis tools, strengthen data governance, promote data sharing and cooperation, and build a safer and more efficient trade environment.

01/05/2026 Customs Knowledge
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WCO and GS1 Collaborate to Enhance Global Trade Data Standards

WCO and GS1 Collaborate to Enhance Global Trade Data Standards

The World Customs Organization (WCO) collaborates with GS1 to build a more secure, efficient, and transparent global trade ecosystem through data-driven solutions. Their cooperation spans data standardization, risk management, and technological innovation, addressing global trade challenges and enhancing trade facilitation. This partnership aims to contribute to global economic prosperity by promoting streamlined processes and improved security measures within international trade.

01/05/2026 Customs Knowledge
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Global Aviation Safety Improves with 61 Years of IATA Data

Global Aviation Safety Improves with 61 Years of IATA Data

IATA's 61st Annual Safety Report provides global commercial aviation accident data since 2005, helping users identify risks, develop strategies, and improve safety. The report, validated by a team of experts, categorizes factors, formulates recommendations, and offers information on global industry events, all aimed at enhancing aviation safety. It serves as a valuable resource for understanding trends and implementing proactive measures to mitigate potential hazards and further improve safety standards within the aviation industry.

01/05/2026 Logistics Industry Insights
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Temu Challenges Amazon and SHEIN in Canadian Market

Temu Challenges Amazon and SHEIN in Canadian Market

Pinduoduo's Temu has expanded into Canada, signaling a further expansion of its North American e-commerce strategy. Having achieved significant success in the US market with its extreme cost-effectiveness, Temu's move into Canada could reshape the North American e-commerce landscape. How giants like Amazon and SHEIN will respond to Temu's challenge, and how Temu and SHEIN will differentiate themselves, are key focuses of market attention. This expansion signifies a growing competition within the North American online retail sector.

01/04/2026 Logistics Industry Insights
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Customs Agencies Expand Role in Revenue Security Efforts

Customs Agencies Expand Role in Revenue Security Efforts

The article explores the importance of revenue collection as a core function of customs and how, with social development, the role of customs has expanded to include anti-counterfeiting, anti-terrorism, and environmental protection. Customs faces both challenges and opportunities in balancing these new tasks with traditional responsibilities.

08/07/2025 Customs Knowledge
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